Frequently Asked Questions
1.What services does this wesite provide?
Our website offers prescription refills, over-the-counter medicines, health consultations, and home delivery services.
2.How do I order a product?
First you should logging to the our website and create your own accout.Then you can vist our order page in our PhamacyX website.The you can make your own orders
3.How long does it take to process a prescription?
Most prescriptions are processed within 1-2 business days. For same-day pickup, please place your request by [cut-off time].
4.Can I pay for my prescription online?
No.You can't pay online.You can do your payment to the bank and opload your bank recipte to the website.
5.Are your products genuine and safe?
All our products are sourced from licensed suppliers and meet strict quality and safety standards.
6.Is my personal information secure on your website?
Yes, we use encryption and other security measures to ensure your personal and payment information is protected.
7.Do you offer medication counseling?
Yes, our pharmacists can provide detailed information on how to take your medication, potential side effects, and drug interactions.
8.Can I view my prescription history online?
Yes, by logging into your account, you can view your prescription history, refill requests, and order status.
9.Can I cancel my order?
You can cancel an order before it has been processed by contacting our support team or through your account dashboard.
10.Can I return a medication?
Due to health and safety regulations, we cannot accept returns on prescription medications. However, OTC products may be eligible for return under certain conditions.
