Case Study: Human Security

Client: Global technology firm with 18,000 employees across 42 countries.

Challenge

The firm suffered repeated phishing breaches and insider data exfiltration. Security awareness training was inconsistent, and leadership lacked real-time insight into staff risk behaviors.

Solution

• Deployed phishing simulation campaigns with progressive difficulty and targeted coaching for repeat high-risk users.
• Installed user behavior analytics for privileged access and anomalous data transfer patterns.
• Created human-centric policies and a rewards program for reporting suspicious activity.
• Established quarterly tabletop exercises and a communication plan for social engineering incidents.

Results

• Phishing success rates dropped from 43% to 7% in 6 months.
• Insider-related policy violations were decreased by 63%.
• Employee reported security concerns increased by 280%, indicating greater awareness.
• Incident response time was cut by more than 50% for human-triggered events.

"Decosecurity helped us shift our culture and built a team that can stop insider errors before they materialize."